313fm Hotel Intelligent
Management System
Is Your Hotel Supervision and Management in Place?
- Best partner for PMS system.
- Implement staff work, reduce complaint rate, and improve guest satisfaction.
- Reduce accident rate and improve hotel safety.
- Ensure safe and reliable food storage, eliminate hygiene problems and waste caused by improper storage.
- High flexibility, with application scenarios covering most industries.
A System To Manage The Four Major Aspects Of Hotels
Improve staff efficiency, control work details, and prevent losses caused by inadequate supervision.
Housekeeping Department
Provide check list & photo to
ensure work quality
Clock in / Clock out to record
punctuality
Security Department
Record the movement trajectory and
inspection time of the patrol.
Take photos and report abnormalities in
a timely manner.
Ensures facility safety
Engineering Department
Help engineering department with
reparing and maintenance
Dispatch work orders promptly for
internal and contractors
Ensures facility reliability
Kitchen Department
Pre-operating Kitchen and
Restaurant Checklist
Closing Facilities and Food Checklist
Provide customers with a safe
and healthy eating environment
NFC Tags for Each Inspection Place (Check Point Buttons)
Start service quality and facility safety
supervision work with ease
supervision work with ease
- A complete service inspection management system suitable for the hotel logistics department.
- Regular cleaning and disinfection task list (or sampling inspection list) will be automatically sent to the staff’s mobile phones according to the established plan, and automatic tracking will begin.
- Security personnel’s patrol routes cover all areas of the hotel, ensuring thorough inspection and timely discovery and resolution of various security issues.
- Regular inspections help to detect facility failures and damage early and perform timely repairs, thereby extending the life of the hotel.
- Kitchen management ensures food safety and avoids waste caused by improper management.
- Clear work instructions are provided to avoid task omissions.
- Whether you operate a hotel or a serviced apartment, our intelligent supervision system can bring greater potential to your business.
Clocking In/Signing Off Upon Completion Of Work
Management can be aware of the completion of work at any time to ensure that work is done effectively
A Good Partner
For The PMS System
Property Management System is a software system used for managing real estate properties such as hotels, apartments, and properties. It helps managers in aspects such as room reservation, customer management, room fee management, room cleaning, maintenance, and more. While it is powerful in its functionality, it lacks the ability to supervise backend personnel.
313FM is an equipment inspection system that utilizes internet technology to help managers supervise cleaning, security patrol, fault diagnosis, and maintenance management. By using 313FM, it can greatly improve the lifespan of equipment, the hygiene and safety of hotel environment, and reduce workload and operational costs.
By combining PMS and 313FM, it can achieve comprehensive management of hotels, apartments, and properties. Managers can understand the room booking situation, customer needs, room revenue, and other information through PMS. They can also supervise personnel management and other work through 313FM. In this way, managers can have a more comprehensive understanding of the operation of facilities, handle equipment malfunctions in a timely manner, and improve equipment operation efficiency and customer satisfaction.
Housekeeping
Supervision Measures
- Improving cleaning efficiency: Cleaning staff can view detailed task requirements on their mobile phones or tablets through the system, reducing unnecessary back-and-forth and time wastage, making room cleaning work faster to complete.
- Improving customer satisfaction: With the supervision of 313fm, the accuracy and consistency of room cleaning will be guaranteed, ensuring that each room receives the same treatment, thereby improving customer satisfaction.
- Improving management efficiency: 313fm can monitor the work progress and quality of cleaning staff to ensure that room cleaning meets the standard. It can help management personnel better monitor and manage cleaning work. The system can provide cleaning staff work reports and data analysis, allowing management personnel to understand the progress and status of the work in a timely manner and make corresponding adjustments and improvements.
- 313fm can improve work efficiency, quality, and customer satisfaction in room cleaning management, as well as improve management efficiency and operational efficiency. It is a necessary tool for modern hotel management and an effective means to enhance hotel competitiveness.
Security Department
Supervision Measures
- Improve patrol efficiency: Patrol personnel can be automatically guided according to pre-set patrol routes and times, reducing time wastage during the patrol process and improving patrol efficiency.
- Enhance security: Every detail of the patrol process, such as patrol time, patrol order, and patrol records, is monitored to ensure that the patrol quality meets the standard and improve hotel security.
- Reduce human error: 313fm can remind patrol personnel to conduct patrols, ensuring that no area is missed during the patrol and avoiding human error that may cause damage to hotel security.
- Improve work efficiency: Patrol tasks can be completed directly on mobile devices without the need for additional paper patrol records and pens, reducing tedious manual operations and improving work efficiency.
- Using 313fm can help improve the security and management efficiency of hotels, providing better services for hotels.
Engineering Department
Supervision Measures
- Improving work efficiency: 313fm can automate engineering work orders, and prompt regular maintenance for some equipment and facilities. It directly assigns work orders to relevant engineering personnel through mobile devices, reducing the time and cost of manual operations and improving work efficiency.
- Improving work order management quality: 313fm can provide real-time tracking and management of work orders, monitor information such as work order progress and completion, and improve the quality of work order management.
- Reducing work order omissions: 313fm can record each engineering work order and automatically update it after relevant engineering personnel complete the work, reducing work order omissions and missed assignments, and improving the comprehensiveness and accuracy of hotel engineering management.
- Improving engineering maintenance quality: By collecting and analyzing work order data, common problems and bottlenecks in engineering maintenance can be statistically identified to help hotels improve engineering maintenance quality.
Hotel Kitchen
Supervision Measures
- Improving food safety: Food safety is of utmost importance in catering. 313fm can monitor the incoming and outgoing time of ingredients, kitchen equipment settings, working environment, etc. in real-time in the kitchen, detecting issues such as food temperature and shelf life, and promptly identifying and solving food safety problems to ensure the health and safety of customers.
- Reducing waste: 313fm can help restaurants monitor the use of ingredients, avoiding overuse and waste caused by improper preservation, reducing cost waste.
- Promoting collaboration: The kitchen management personnel can also use 313fm to coordinate and collaborate with different departments’ work, improve team collaboration and communication efficiency, and shorten the work process.
Smart Inspection for Property Management
Assist Customers
- Monitoring and managing all areas within the hotel to ensure the safety of guests’ person and property, and to minimize accidents and losses.
- Providing personalized, efficient, and secure service experiences to enhance guest satisfaction and loyalty, thereby attracting more repeat customers and positive reviews.
Therefore, you can expect more efficient service and a better experience during your dining and stay.
Helping Hotel
Management Personnel
- Patrol points cover various areas within the hotel, including guest rooms, corridors, elevators, parking lots, etc., to timely discover and address various security issues such as potential hazards, unauthorized access, etc., thereby enhancing the hotel’s security.
- Regular patrols can help identify equipment malfunctions and damages early on, enabling timely repairs and prolonging the hotel’s service life.
- Patrol personnel can ensure a clean environment within the hotel, handle customer complaints and needs in a timely manner, thereby enhancing customer satisfaction and loyalty.
- Patrol personnel can prevent theft or damage to the hotel’s property, ensuring the safety of the hotel’s assets.
Therefore, your hotel will be safer, cleaner, more comfortable, and organized.
Assist Patrol Inspectors
- Eliminated paper-based work (cleaning logbook) and removed personal hygiene concerns.
- Provided a service instruction list to ensure complete work and satisfy management.
Therefore, your health and safety will be better protected.
Upgrade Your Hotel Experience With 313fm
- The Perfect Blend Of Quality And Safety
Call us now
- Malaysia:
- Hong Kong:
- Singapore:
- Australia: