Inspection
QRCode, NFC, Bluetooth, GPS, IoT
On-Site Tags
The tags on each inspection point is a measurement of a people’s physical attendance.
Therefore, we will have at least 1 tag for each inspection point and the inspector will have to physically arrive to scan the tag there, so to ensure his attendance. However, the tag itself is not a mandatory component of the entire solution, some customers will NOT have tags on the points if they trust their inspectors.
- QRCode – Free of charge, self-print。It is suggested to laminate the QRCODE so it can last longer. Due to the congenital design, some customers may find it is NOT 100% reliable, that’s why 313fm provides a function to enforce a site photo submission for every check pint during inspection.
The advantage of this approach is, all the mobile phones support this function.
- NFC – Uses the Near-Field-Communication technology, which is 100% reliable and attendance guaranteed.
- Bluetooth – This is Bluetooth Beacon, which is almost the same mechanism as NFC, as reliable as NFC, and it is supported by almost all the phones (iOS and Android), but the advantage is, it uses battery and need to be replaced periodically (every 12-15 months).
- GPS – No physical labelling (installation) is required. In general, they are used by the customers where the tags are unable to be installed, for example the sea coast patrol, or the railway inspection etc.
NFC Tag Models :
Nail-in
Not easy to remove, waterproof and sunproof, bundled with matching screws.
Diameter: 28mm
Self-adhesive
Customized Tag
Mobile Application
There’s an mobile application to be downloaded and installed on the mobile phone (either Android or iOS). Users will use this application to receive the Inspection Orders and Work Orders, scan the tags on each Inspection Point and follow the instructions on the phones to complete their daily orders. The detail functions include:
- Display the check list and work procedures on the current point.
- Collect the inspection result (Yes/No, multiple choices and data input).
- Photo, video and voice recording.
- Support Incident Report and Work Order creation for abnormity, incident or equipment failure.
- Support offline (no internet connection) inspection.
- Message broadcasting.
- Panic button and movement trail.
- Statistic at a glance.
Cloud Web Application
– Inspection Points and Inspection Plan Management
This is the place where you define your Inspection points and your plan schedules (also known as route). In another words, it defines who, when, where and what to check on each location.
The Inspectors use the mobile application to scan the physical tags attached to the points to start their inspection works and create the Incident Report or the follow up Work Order if there is abnormity or facility failure. The detail functions include:
- Photos, sound tracks and videos are all supported.
- The inspection frequency can be based on Hours, Days, Weeks, Months and Years.
- The Inspection Order is generated and dispatched automatically based on the frequency and assignee.
- The order can be dispatched to a group or a single person
- Provide various notification alert, including Delay Alert, Timeout Alert and New Order Alert to the correspondent
- Provides random route to avoid being maliciously calculated (currently under development)
Support SOP (Standard Operating Procedure) & Check List for each Inspection Point, as well as the Data Reading Collection.
For instance, if you are in the Property Management industry, you may have the SOP for the Lift Lobby check point:
For instance, if you are in the Property Management industry, you may have the SOP for the Lift Lobby check point:
♦ The Lobby ground is clean, dry, free from standing water and liquid Collection.
♦ Light fixtures works good.
♦ The staff are neatly dressed and grooming meet the standard.
♦ Trash bins are neatly placed, clearly classified, and no garbage around.
You may also have the check list if it is for the Fire Extinguisher monthly inspection:
♦ Confirm extinguisher is visible, unobstructed, and in designated location.
♦ Make sure the operating instructions on the nameplate are legible and facing outward.
♦ Confirm the pressure gauge or indicator is in the operable range or position (Green indicates normal).
♦ Verify the locking pin is intact and the tamper seal is unbroken.
♦ ……
You may also do the data reading collection during inspection, such as equipment meter reading, temperature recording and people counting etc.
- Support special condition activation of a certain inspection, for example you may need to activate an special inspection route (plan) during or before a black storm.
- Provide option to follow points sequence during patrol.
- Option for mandatory photo taking with each check point.
- Provide Patrol Probe model for the ease of patrolling.
- Work Done verification option
- Works both Online and Offline
Cloud Web Application – Work Order
The inspector may directly create the work order during inspection if there are items requires follow up, and the work order also comes with SOP. For example, you may have different SOPs for the air conditioner repair and washroom cleaning.
Detail functions include:
- Support SOP (Check List) for each Work Order.
- Work Order can be dispatched to 1 or group of person.
- Support Photo upload for each order.
- Work Done verification option.
Safety Assurance
System supports 2 functions in the Safety Assurance regards.
- One is Panic Button, which is an emergency call button; it will directly call a predefined phone number when pushed.
- The 2nd function is you may set the time tracking between points for the sake of inspector’s safety.
Cloud Web Application – Reports & Analyzer
System supports both reports and Analyzer dashboard. Detail functions including:
- User controlled reports privilege to ensure only authorized users accessing authorized data.
- Data can be exported to EXCEL
- Automatically send reports to emails on a scheduled base.
- Many reports and charts are available on cloud system and mobile application
Visitor Management
313fm comes with visitor management application for authorized customers to manage their daily IN/OUT visitors. The application provides 2 types of management:
- For appointed visitors – Tenants or Residents raise the application request in advance, fill in all the details of the guests and send the QRCODE to visitor (the QRCODE is generated by system) upfront, then the building security officer can scan the guest QRCODE to verify and authorize the visit.
- For ad-hoc visitor – The guest should scan the QRCODE code with their mobile phones and input all the details in a guest form, the security officer will then verify these information and authorize the visit. System provides search, enquiry and print for all the IN/OUT activity logs.。
FAQ for Newbies
01 What is the 313fm Patrol Cloud? How do I know if this platform fits me?
If your business have tasks that require regular, scheduled inspection, for example, security patrols, daily cleaning, facility inspections, regular equipment maintenance, regular compliance assessments, etc. All of these tasks have the following four characteristics in common:
- Have scheduled plans and need to perform periodically;
- Generally have a checklist (or SOP) to clarify what needs to be done;
- Record the results of the inspection;
- Follow-up is required for issues found during the inspection process.
All tasks that meet these characteristics can be managed using the 313fm Patrol Cloud Platform in an efficient and intelligent way.
02 What advantages do you have compared to traditional inspection methods?
The traditional log book patrol and patrol stick system have drawbacks such as easy cheating and wear, difficult to monitor and manage, and difficult to analyse. The 313 Patrol Cloud Platform fundamentally solves the above problems:
Traditional paper & patrol wand system
313fm Patrol Cloud
Basic patrol check-in
(attendance recording)
- The patrol staff performs the patrol operation through the mobile APP, and the manager can view the job result in real time through the mobile APP or the WeChat Mini Program (the management does not need to install the APP on the mobile phone);
- The Check Point supports NFC and Bluetooth Beacon, which enforces the presence of patrol personnel;
- The Patrol Order is pushed to the designated personnel by the system, so the ‘Right Person for Right Job’ is guaranteed.
- Each check point can attach a check list (SOP), and will be displayed on the mobile phone once the location NFC (or Bluetooth Beacon or QRCode) is scanned.
- For each check list (SOP) of the check point, you can pre-define the content to be collected, such as “Normal/Abnormal”, “High/Medium/Low” or a meter reading, or even a photo taking enforcement etc., to facilitate data collection from the patrol or equipment inspections.
- The patrol platform generates the Patrol Order according to the predefined schedule, and automatically dispatches to the task assignee through the mobile APP, so with the user name/password on the mobile device, only the designated staff will carry out the patrol order.
- The Patrol works in both online and offline mode, so works even in a confined space and it will sync the data to the server once the network is available.
- You may create the Incident Report on the fly, and the Incident can be tracked separately.
- The platform also supports the execution of some non-scheduled tasks.
- As a commercial cloud service platform, the 313fm Patrol Cloud will continue to improve and optimize its functionality at 0 cost to customers.
03 Can 313fm works on an iOS? Where can I download it?
You may download the 313fm Mobile Application from the App Store for iOS, and download from 313fm.com for the Android.
04 What is the difference between QR code, NFC and Bluetooth tags?
- QR-Code have low production cost and high applicability, but their disadvantage is that they can be easily counterfeited via photo copying.
- NFC have moderate cost, include QR code functionality, and can prevent manual counterfeiting.
- Bluetooth have high production cost but can prevent manual counterfeiting; they can be recognized and used by all common Bluetooth-enabled mobile phones.
05 What is your NFC tag? Can Apple phones be used?
Nowadays, most of the Android phones have the built-in NFC (Near Field Communication) function. The NFC tag is the label-like sticker attached to the location or equipment to be inspected.
06 What service will we get if we use the 313fm.com?
We basically provides 4 services to our customers:
- The Mobile Application and Mini Program on WeChat, for customer to do patrolling and reporting.
- The 313fm.com platform, for customer to define the operational data (i.e. Check Points, SOPs, User Accounts etc) and Management Reporting.
- The one to one follow-the-sun technical support.
- The data backup and system maintenance and upgrade service for the cloud platform.
07 How can I get started?
- First, access the 313fm cloud platform at www.313fm.com with a browser.
- Click “Sign In” and use the mobile phone number to register.
- Create your own Property Entity under the registered mobile phone number and then create User Accounts, Check Points, Routine Tasks, etc.
- Download the 313fm mobile application (can be downloaded from the 313fm.com website or AppStore for iOS), login to the mobile application with the user account and password created previously. The Patrol Orders will be dispatched to the mobile devices automatically.
- Carry out the patrol order tasks on the mobile device and synchronizes the results to the 313fm cloud platform.
08 What type of mobile phones do I have to purchase to use the 313fm mobile application?
Most of Android phones in the market with NFC function will work. However, considering the hardware reliability of commercial applications and the pixels of the camera, we do not recommend using a cheap mobile phone with cost below US$100.