China Overseas Property Management, a top Class-A property management benchmark with 39 years of experience, spans Hong Kong, Macao and 100+ mainland cities across diverse property sectors. To address scaling challenges and drive digital transformation, it adopted the 313fm Cloud Inspection System for intelligent control over 4 core operation scenarios. The system fixes traditional property management pain points, delivers standardized closed-loop management, boosts both efficiency and service quality, and sets a replicable digital transformation model for the industry.

Auberge Hotel Discovery Bay, a five-star family-friendly resort benchmark on Hong Kong’s Lantau Island, upgraded from the HOTSOS system to the 313fm Cloud Inspection System to boost operational synergy and service quality. Centered on intelligent order dispatch, the system breaks cross-departmental silos, enables full-scenario dispatch and end-to-end visual control of core operations, and integrates key digital inspection functions. It has drastically improved service response, quality consistency and guest experience, setting a digital transformation benchmark for Hong Kong’s high-end hospitality sector.

Headquartered in Denmark, ISS Group is a global leading integrated facility services provider with a long-standing Hong Kong presence, offering premium cleaning and pest control services for local commercial and high-end residential sites. To address Hong Kong’s dense service scenarios, strict quality standards and professional cleaning demands, ISS has deployed the 313fm Cloud Inspection System, leveraging its core functions from electronic tag setup to smart watch clock-in to deliver full digital control of cleaning operations, resolve key industry pain points, unify service standards, drive cost reduction and efficiency gains, and strengthen ISS’s industry-leading position.